Four passenger airliners operated by two major U. S. passenger air carriers (United Airlines and American Airlines)—all of which departed from airports in northeastern United States bound for San Francisco and Los Angeles—were hijacked by 19 al-Qaeda terrorists. Two of the planes, American Airlines Flight 11 and United Airlines Flight 175, were crashed into the North and South towers, respectively, of the World Trade Center complex in Lower Manhattan. Within an hour and 42 minutes, both 110-story towers collapsed. Debris and the resulting fires caused a partial or complete collapse of all other buildings in the World Trade Center complex, including the 47-story 7 World Trade Center tower, as well as significant damage to ten other large surrounding structures. A third plane, American Airlines Flight 77, was crashed into the Pentagon (the headquarters of the U. S. Department of Defense) in Arlington County, Virginia, which led to a partial collapse of the building's west side. The fourth plane, United Airlines Flight 93, was initially flown toward Washington, D. C. , but crashed into a field in Stonycreek Township near Shanksville, Pennsylvania, after its passengers thwarted the hijackers. 9/11 is the single deadliest terrorist attack in human history and the single deadliest incident for firefighters and law enforcement officers in the history of the United States, with 343 and 72 killed, respectively.